How long for a package to leave our studio?

When you place an order in our webshop, our goal is to always have it out the door within 48 hours. 
Orders placed on Friday and in the Weekends are dropped off at the post office the following Monday.

To give you an idea about the way we manage your webshop order: we usually start out our day with preparing the orders from the day before and add the orders coming in before lunch. Orders placed after 13:00 are usually sent out the next day.

How do we package and ship our products?

Waterworks and Waterworks cones are always shipped as a package (because well... they don't fit in a letter slot).
Flower Constellations are either shipped as a letter (1 or 2 pcs), a package with or without track 'n trace code (3 pcs and up), or (within the Netherlands only) as a mailbox package for 3-6 pcs.

For shipment wihthin the Netherlands we rely on PostNL, which is usually fairly quick: Both letters and packages are normally delivered the next working day. 
When it comes to shipment to other countries we use PostNL, DHL or MyParcel, whichever is best suited for the destination when it comes to delivery time and cost.

Please note: since January 2020 even flat packages are supposed to be shipped as parcels.
Unfortunately we ran into trouble with that a couple of times when our flat and small packaged Flower Constellations got lost in the delivery drivers' trucks.
Since we live close to the German border, we regularly use Deutsche Post for mailbox orders within the EU, as they still offer an official way to mail small goods via letters.  
So don't be surprised if you receive your order with a German postage stamp!

Disclaimer

Obviously, we're at the mercy of the postal services, who in their turn, have to deal with weather conditions and other situations they may not be able to control (like for example a global pandemic...).
​Also, customs might sometimes delay delivery, although so far we've been rather lucky with that. 


Overview of shipping fees and delivery times per 01/01/2021


0. Within the Netherlands
delivery time 1-2 working days

Up to 100 gram - €2,88 (letter)

100 to 350 gram - €3,84 (letter)

350 to 600 gram - €4,75 (mailbox parcel)

From 600 gram - €6,- (parcel)

NB - free shipment on orders from €75,- with exception of the Patera Magnus​


1. Belgium, Germany
delivery time letter 4-6 working days, track 'n trace packages 3-5 working days

Up to 500 gram - €4,50 (letter Deutsche Post)

500 gram to 2 kilogram - €6,50 (parcel)

From 2 kilogram - €8,75 (parcel)

NB - free shipment on orders from €150,- with exception of the Patera Magnus​


2. Austria, Denmark, France, Italia, Luxembourg, Spain, 
delivery time letter 5-10 working days, track 'n trace packages 4-6 working days

Up To 500 gram - €4,50 (letter Deutsche Post)

500 gram to 2 kilogram - €12,50 (parcel)

From 2 kilogram - €16,50 (parcel)

NB - free shipment on orders from €150,- with exception of the Patera Magnus​


3. Sweden, Czechia, Finland, Ireland, Portugal, Slovakia, Hungaria
delivery time letter 7-12 working days, track 'n trace packages 4-6 working days

Up to 500 gram - €4,50 (letter Deutsche Post)

500 gram to 2 kilogram - €15,- (parcel)

From 2 kilogram - €19,50 (parcel)

NB - free shipment on orders from €250,- with exception of the Patera Magnus​


4. Bulgaria, Croatia, Cyprus, Greece, Latvia, Estonia, Lithuania, Malta, Poland, Romania, Slovenia
delivery time letter 7-12 working days, track 'n trace packages 4-7 working days

Up to 500 gram - €4,50 (letter Deutsche Post)

500 gram to 2 kilogram - €17,50 (parcel)

From 2 kilogram - €22,50 (parcel)

NB - free shipment on orders from €250,- with exception of the Patera Magnus​


5. UK  (world shipment)
delivery time letter 5-9 working days, track 'n trace packages 4-7 working days

Basic Parcel rate: €15,- (parcel) + surcharge per kilogram: €1,-/kilogram

NB - free shipment on orders from €350,- with exception of the Patera Magnus​


6. Norway, Switzerland, Rest of Europe (world shipment)
delivery time letter 5-9 working days, track 'n trace packages 4-7 working days

Basic Parcel rate: €20,25 (parcel) + surcharge per kilogram: €1,75/kilogram

NB - free shipment on orders from €350,- with exception of the Patera Magnus​


 

7. United States, Canada, Japan, Russia, Australia, Brazil, China, New Zealand, South Africa, Rest of the World
delivery time letter 7-12 working days, track 'n trace packages 5-10 working days

Basic Parcel rate: €22,50 (parcel) + surcharge per kilogram: €4,25/kilogram

NB - free shipment on orders from €450,- with exception of the Patera Magnus​

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