how long for a package to leave our studio?

When you place an order in our webshop, our goal is to always have it out the door within 48 hours. 
Orders placed on Friday and in the Weekends are dropped off at the post office the following Monday.

To give you an insight in how we manage our webshop orders: we usually start out our day with the preparation of the orders from the day before and add the orders coming in before lunch. Orders placed after 13:00 are usually sent out the next day.

how do we package and ship our products?

Waterworks and Waterworks cones are always shipped as a package (because well... they don't fit in a letter slot).
Flower Constellations are either shipped as a letter (1 or 2 pcs), a package with or without track 'n trace code (3 pcs and up), or (within the Netherlands only) as a mailbox package for 3-6 pcs.

For shipment wihthin the Netherlands we rely on PostNL, which is usually fairly quick: Both letters and packages are normally delivered the next working day. 
When it comes to shipment to other countries we use PostNL, DHL or MyParcel, whichever is best suited for the destination when it comes to delivery time and cost.

Disclaimer

Please note: we're at the mercy of the postal services, who in their turn, have to deal with weather conditions and other situations they may not be able to control (like for example a global pandemic...).
​Also, customs might sometimes delay delivery, although we haven't yet experienced that. 

Overview of shipping fees and delivery times:


0. Within the Netherlands
delivery time 1-2 working days

Up to 100 gram - €2,73 (letter)

100 to 350 gram - €3,64 (letter)

350 to 600 gram - €4,75 (mailbox parcel)

From 600 gram - €5,- (parcel)

NB - free shipment on orders from €75,-


1. Belgium, Germany - NOW CHEAPER!
delivery time letter 5-8 working days, track 'n trace packages 2-3 working days

Up to 2 kilograms - €5,50 (parcel)

From 3 kilograms - €8,50 (parcel)

NB - free shipment on orders from €125,-


2. UK
delivery time letter 5-9 working days, track 'n trace packages 2-3 working days

Up to 350 gram - €7,50 (parcel)

from 350 gr - €13,50 (parcel)

NB - free shipment on orders from €125,-


3. Austria, Denmark, France, Italia, Luxembourg, Spain, Sweden
delivery time letter 5-10 working days, track 'n trace packages 2-5 working days

Up to 350 gram - €7,50 (parcel)

from 350 gram - €13,50 (parcel)

NB - free shipment on orders from €125,-


4. Czechia, Finland, Ireland, Portugal, Slovakia
delivery time letter 7-12 working days, track 'n trace packages 2-4 working days

Up to 350 gram - €8,50 (parcel)

from 350 gram - €18,50 (parcel)

NB - free shipment on orders from €250,-


5. Bulgaria, Croatia, Cyprus, Greece, Hungaria, Latvia, Estonia, Lithuania, Malta, Norway, Poland, Romania, Slovenia, Switzerland
delivery time letter 7-12 working days, track 'n trace packages 3-7 working days

Up to 350 gram - €8,50 (parcel)

from 350 gram - €18,50 (parcel)

NB - free shipment on orders from €250,-


6. Australia, Canada, Japan, Russia, USA (Rest of the World)
delivery time letter 7-12 working days, track 'n trace packages 3-7 working days

Up to 350 gram - €18,- (registered letter)

from 350 gram to 2 kilo - €35 (parcel)

2-5 kg - €50,-

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